Last Updated: June 21, 2026
Welcome to Isla Essentials LLC (“Isla Essentials,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, subscribe to marketing communications, leave reviews, upload content, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Isla Essentials LLC is an online retailer offering Pacific Islander-inspired apparel, accessories, home goods, gifts, and lifestyle products.
Our website is operated from the United States and primarily serves customers in the United States, Guam, and the Commonwealth of the Northern Mariana Islands (CNMI). Additional shipping destinations may be available upon request.
If you have questions regarding this Privacy Policy, requests concerning your personal information, or privacy-related concerns, please contact us through the Contact Page available on our website.
What Personal Data We Collect and Why We Collect It
We collect information to provide products and services, process orders, improve website functionality, communicate with customers, fulfill legal obligations, and enhance the overall shopping experience.
The types of information we may collect include:
Account Information
When you create an account, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Username and password
- Account preferences
Customers may also choose to check out as guests without creating an account.
Order Information
When you place an order, we may collect information necessary to:
- Process payments
- Fulfill and ship orders
- Provide order updates
- Manage returns and customer service requests
- Prevent fraud and unauthorized transactions
This information may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Transaction information
Payment Information
Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
Accepted payment methods may include:
- Major credit and debit cards
- Apple Pay
- PayPal
- Google Pay
- Amazon Pay
- Klarna
- Cash App Afterpay
- Affirm
Payment processors collect and process payment information in accordance with their own privacy policies.
Marketing Information
If you choose to subscribe to newsletters, promotions, product updates, or other marketing communications, we may collect:
- Name
- Email address
- Marketing preferences
- Engagement data relating to email campaigns
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.
Technical Information
We may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Website activity
- Pages visited
- Session duration
- Shopping activity
This information helps us improve website performance, security, and user experience.
Comments
When visitors leave comments, reviews, ratings, or other feedback on our website, we collect the data shown in the comment or review form, along with the visitor’s IP address and browser user agent string to help detect spam and improve website security.
Customer reviews and uploaded photos may be publicly visible on the website.
We reserve the right to moderate, edit, refuse, or remove content that violates our policies or applicable laws.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS).
Visitors to the website may be able to download and extract location information from images displayed publicly.
By uploading photos, reviews, testimonials, or other content, you grant Isla Essentials LLC a non-exclusive right to display that content on our website and in connection with our products, services, and marketing activities.
Cookies
Our website uses cookies and similar technologies to improve user experience, maintain website functionality, enhance security, analyze performance, and support marketing efforts.
Cookies may be used for:
- Shopping cart functionality
- User authentication
- Account management
- Website preferences
- Security features
- Analytics and performance monitoring
- Marketing and advertising
- Remembering user preferences
Comments and Reviews
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
Login Cookies
If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and screen display preferences.
- Login cookies last for two days.
- Screen options cookies last for one year.
- If you select “Remember Me,” your login will persist for two weeks.
- If you log out of your account, login cookies will be removed.
Content Editing Cookies
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.
WooCommerce Cookies
WooCommerce may use cookies to:
- Remember shopping cart contents
- Maintain customer sessions
- Facilitate checkout functionality
- Store customer preferences
- Improve website performance
Some cookies are necessary for the proper operation of the website and online store.
WooCommerce Services
Our website uses WooCommerce to operate our online store.
WooCommerce may collect and process information necessary to:
- Process orders
- Calculate taxes
- Calculate shipping rates
- Manage customer accounts
- Prevent fraud
- Facilitate customer support
- Maintain store security
Order information may be retained as required for accounting, tax, legal, and operational purposes.
Jetpack Services
Our website uses Jetpack services to improve website security, performance, spam protection, analytics, and functionality.
Jetpack may collect certain technical information, visitor interactions, security-related information, and performance metrics to help us maintain a secure and reliable website experience.
Marketing and Analytics
We may use analytics, marketing, and advertising technologies to:
- Understand website performance
- Improve user experiences
- Analyze customer behavior
- Measure advertising effectiveness
- Personalize content and offers
- Recover abandoned shopping carts
- Deliver relevant promotions
As our website evolves, we may implement email marketing, website analytics, advertising pixels, and similar technologies to better serve our customers.
Embedded Content From Other Websites
Articles on this site may include embedded content (for example, videos, images, articles, social media posts, and other media).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the originating website directly.
These websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking technologies
- Monitor your interaction with embedded content
- Track interactions if you have an account and are logged into that website
We are not responsible for the privacy practices of third-party websites.
Who We Share Your Data With
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Order fulfillment partners
- Website hosting providers
- Security and spam-prevention services
- Email and marketing service providers
- Analytics providers
- Legal and regulatory authorities when required by law
We limit information sharing to what is reasonably necessary to provide services and operate our business.
Password Reset Requests
If you request a password reset, your IP address may be included in the password reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information provided in their user profile.
Users can:
- View their personal information
- Edit their personal information
- Delete their personal information at any time
Users cannot change their username.
Website administrators can also view and edit user profile information.
Additionally, order records and transaction information may be retained as necessary to satisfy legal, tax, accounting, fraud prevention, and operational requirements.
What Rights You Have Over Your Data
If you have an account on this website or have left comments, you may request an exported file of the personal data we hold about you, including any information you have provided to us.
You may also request that we erase personal data we hold about you.
This does not include data we are required to retain for administrative, legal, tax, accounting, fraud-prevention, or security purposes.
Depending on applicable law, you may also have the right to:
- Access your personal information
- Correct inaccurate information
- Restrict certain processing activities
- Object to certain uses of information
- Withdraw consent where applicable
- Opt out of marketing communications
Requests may be submitted through our Contact Page.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information is collected
- The right to request deletion of personal information
- The right to request correction of inaccurate information
- The right to access personal information
- The right to non-discrimination for exercising privacy rights
Isla Essentials LLC does not sell personal information.
International Visitors
Although Isla Essentials primarily serves customers located within the United States, Guam, and the Commonwealth of the Northern Mariana Islands, visitors from other countries may access our website.
By using our website, you understand that your information may be transferred to, stored, and processed in the United States where privacy laws may differ from those in your jurisdiction.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
- SSL encryption
- Secure payment processing
- Website security monitoring
- Spam prevention systems
- Malware protection
- Restricted administrative access
- Fraud prevention tools
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Information may also be transmitted to trusted third-party service providers involved in payment processing, shipping, order fulfillment, website hosting, security monitoring, analytics, and marketing services when necessary to provide our services.
Children’s Privacy
Our website is intended for general audiences.
Purchases should be made by adults or with the permission and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13. If we learn that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact Isla Essentials LLC through the Contact Page available on our website.